Cookie Policy

Last updated: May 31, 2025

What Are Cookies and Tracking

We use different tracking technologies across our services:

  • Website Cookies: Small text files stored when you visit nowboarding.app
  • Mobile App Analytics: Usage data collected through our Android app

Both help us provide better services and understand how to improve your experience.

Consent to Tracking

We keep it simple: you can choose to allow tracking or not. We'll ask for your permission separately for our website and mobile app.

Your choices for both website and app:

  • Allow Tracking: We collect usage data to understand how to improve our services
  • Don't Track: We won't collect analytics data - everything works exactly the same

You can change your choice at any time in either the website cookie preferences or the mobile app settings. There's no penalty for choosing not to be tracked.

Website Tracking (If You Allow It)

If you choose to allow tracking on our website, we use cookies for:

Google Analytics

  • Page Views: Which pages you visit and how long you stay
  • User Journey: How you navigate through our website
  • Performance: How fast pages load and respond
  • Traffic Sources: How you found our website (search, social media, etc.)
  • Device Information: Browser type, screen size, operating system

Website Functionality

  • Newsletter Preferences: Remember if you've subscribed to our newsletter
  • Cookie Consent: Remember your tracking preference choice
  • Language/Theme: Remember your preferred website settings

Mobile App Tracking (If You Allow It)

If you choose to allow tracking in our mobile app, we collect:

Essential App Data (Always Collected)

  • Crash Reports: Technical errors and app crashes to fix bugs
  • Performance Data: App load times and responsiveness
  • Security Logs: Login attempts and security-related events
  • Basic Usage: App opens, feature availability, core functionality

Optional Analytics (Requires Consent)

  • Feature Usage: Which app features you use and how often
  • User Flow: How you navigate through the app screens
  • Interaction Data: Button clicks, swipes, and user interactions
  • Session Data: Time spent in app, session frequency
  • Device Analytics: Device type, OS version, app version

The difference: Essential data helps us keep the app working. Optional analytics help us make it better. You can opt out of optional analytics anytime.

Third-Party Cookies

Google Services

We use Google Analytics and other Google services that may set their own cookies. These services are governed by Google's privacy policies:

  • Google Analytics: Google Privacy Policy
  • Google Play Services: Used for app functionality and user authentication

Cloud Service Providers

Our cloud infrastructure providers may use cookies for security and performance monitoring. These are essential for service delivery and are covered under our service agreements.

Cookie Retention

Different types of cookies are stored for different periods:

  • Session Cookies: Deleted when you close the app
  • Preference Cookies: Stored until you clear them or change preferences
  • Analytics Cookies: Typically stored for up to 24 months
  • Security Cookies: May be stored for extended periods for fraud prevention

Managing Your Tracking Preferences

Website Cookie Preferences

You can change your website tracking preference at any time:

  • Click the "Cookie Preferences" link in our website footer
  • Use the cookie banner if it appears
  • Changes take effect immediately when you refresh the page
  • Your choice is remembered for future visits

Mobile App Tracking Settings

You can control app tracking in the NowBoarding app:

  • Go to Settings > Privacy > Analytics in the app
  • Toggle "Allow Optional Analytics" on or off
  • Essential crash/performance data continues (needed for app functionality)
  • Changes take effect immediately

Browser Settings (Website Only)

You can also control cookies directly in your browser:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Preferences > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and site permissions

Device-Level Controls

You can manage some tracking through your device settings:

  • Android: Settings > Privacy > Ads > Reset advertising ID
  • Android: Settings > Apps > NowBoarding > Storage > Clear Data

Google Analytics Opt-Out

You can opt out of Google Analytics tracking by:

Your Rights Under GDPR

As a European company serving EU users, we comply with GDPR requirements:

  • Right to Consent: We ask for explicit consent before using analytics cookies
  • Right to Withdraw: You can withdraw consent at any time without penalty
  • Right to Object: You can object to any cookie usage for legitimate interests
  • Right to Information: We provide clear information about our cookie usage
  • Right to Complain: You can file complaints with your local data protection authority

For data subject requests (access, deletion, portability), please contact us at [email protected].

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the "Last updated" date and, where appropriate, through in-app notifications.

Your continued use of our app after any changes constitutes acceptance of the updated Cookie Policy.

Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

Related Policies

This Cookie Policy should be read in conjunction with our: