Frequently Asked Questions

Find answers to common questions about NowBoarding. Can't find what you're looking for? Contact us below.

General

NowBoarding is a flight tracking app that provides real-time updates on flight status, delays, gate changes, and more. We focus on delivering accurate information with a clean, easy-to-use interface.

We source our data from multiple aviation authorities and airlines to ensure accuracy. Our information is updated in real-time and typically reflects changes within 2-3 minutes of official announcements.

NowBoarding supports over 500 airlines and 4,000+ airports worldwide. This includes all major commercial airlines and airports, as well as many regional carriers and smaller airports.

Account & Pricing

No account is required for basic flight tracking. However, creating a free account allows you to save favorite flights, receive notifications, and sync data across devices.

Free accounts can track up to 5 flights per month with basic notifications. Premium ($4.99/month) offers unlimited tracking, advanced analytics, priority support, airport maps, and an ad-free experience.

Yes, you can cancel anytime through the Google Play Store. Your Premium features will remain active until the end of your billing period, then you'll automatically switch to the Free plan.

Technical Support

First, check your internet connection and try refreshing the app. If the issue persists, try logging out and back in. For continued problems, please contact us using the form below.

Check that notifications are enabled in your device settings for NowBoarding. Also ensure you've enabled notifications within the app settings. If you're still having issues, restart the app.

While NowBoarding requires an internet connection for real-time updates, recently viewed flight information is cached and can be viewed offline. However, this data won't be updated until you reconnect.

Still Need Help?

Can't find the answer you're looking for? Send us a message and we'll get back to you as soon as possible.